Vocoflex KYC and Privacy Policy Update

Announcement regarding our Vocoflex KYC (Know Your Customer) identity authentication process: we have updated our policy so that all ID documents submitted will now be automatically removed once KYC has been successfully completed.

We have received a lot of inquiries regarding why users even need to go through our KYC process before being able to use Vocoflex. We understand it might be unconventional, or even a bit intimidating for an audio plugin to require KYC for purchase.

Vocoflex is the first solution to transfer voice timbre in real-time using merely a few seconds of vocals as reference. Prior to the release, we have been aware of the potential risks of harmful and unethical misuses, and have conducted a closed beta from April to July during which we carefully communicated and consulted our test users. By the end of the beta tests, we found KYC procedures a necessary compromise to prevent misuses and maintain a safe environment for all creators and artists involved.

For this very reason, the current iteration of Vocoflex still requires ID verification through our KYC-service partner, ComplyCube, as a precautionary measure. The good news, though, is that all ID photos and documents will now be deleted upon successful KYC completion. By the time of this announcement, all ID photos and documents that have already passed verification have also been deleted.

Dreamtonics will never use the data you provide for any purposes other than those outlined in the Vocoflex Privacy Policy. We sincerely hope you can understand our efforts to minimize the improper use of Vocoflex.